WHO WE ARE

Adventure Tours Africa is a Cape Town-based tour operator offering guided tours, safaris, marine adventures and personalised travel experiences throughout South Africa.

Our official website is https://divejumproam.com/.

For enquiries about this Privacy Policy or how we handle personal information, please contact us at theresa@divejumproam.com.

 

Comments

 

Visitors cannot leave comments on the Adventure Tours Africa website. As a result, we do not collect personal information through a public commenting system.

 

Media

Images published on the Adventure Tours Africa website are intended to showcase our tours, destinations, and guest experiences. Where practical, we remove unnecessary location metadata from uploaded images before publication. Visitors may download publicly available images from the website, but they may not copy, reproduce, or use them for commercial purposes without our written permission.

Cookies

Adventure Tours Africa uses cookies and similar technologies to improve your browsing experience and help our website function correctly. Cookies may also be used to analyse website traffic and improve our services.

You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

Where required, we will request your consent before placing non-essential cookies on your device.

Embedded content from other websites

Some pages on the Adventure Tours Africa website may include embedded content from trusted third-party websites, such as videos, maps, booking platforms, or social media content.

Embedded content behaves in the same way as if you had visited the third-party website directly. These websites may collect information about you, use cookies, or monitor your interaction with their content in accordance with their own privacy policies.

Adventure Tours Africa is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

Who we share your data with
Adventure Tours Africa respects your privacy and does not sell or rent your personal information to third parties.

We may share relevant information only where necessary to provide the services you have requested. This may include:

  • Trusted tour operators and activity providers.
  • Secure online booking platforms such as WeTravel.
  • Payment providers, where applicable.
  • Government authorities or law enforcement where required by law.

We only share the information necessary to process your booking or provide the requested service.

How long we retain your data

Adventure Tours Africa retains personal information only for as long as necessary to provide our services, process bookings, comply with legal obligations, resolve disputes, and maintain appropriate business records.

Enquiry information submitted through our website, email, WhatsApp, or booking platforms may be retained for a reasonable period to assist with customer service, future enquiries, and legal or accounting requirements.

When personal information is no longer required, it will be securely deleted or anonymised where appropriate.

What rights you have over your data

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to the personal information we hold about you.
  • Request that incorrect or outdated information be corrected.
  • Request that your personal information be deleted where legally permitted.
  • Withdraw your consent to the processing of your personal information where applicable.
  • Lodge a complaint with the relevant South African regulatory authority if you believe your personal information has not been handled appropriately.

Please note that we may be required to retain certain information for legal, accounting, tax, or regulatory purposes.

If you wish to exercise any of these rights, please contact us using the details provided below.

Where your data is sent

To provide our services, your personal information may be securely processed or transferred to trusted third-party service providers, including:

  • WeTravel for online bookings and payment processing.
  • WPForms for website enquiry forms.
  • Google services (where applicable) for website analytics and maps.
  • WhatsApp and email providers for customer communication.
  • Trusted tour operators and activity providers where necessary to fulfil your booking.

Some of these service providers may process or store information on servers located outside South Africa. Where this occurs, Adventure Tours Africa takes reasonable steps to ensure that your personal information is handled securely and in accordance with applicable privacy laws.